APA Style
tjiptono,fandy. (2000).
total quality management .
yogyakarta:
andi.
Chicago Style
tjiptono,fandy.
total quality management.
yogyakarta:
andi,
2000.
Text.
MLA Style
tjiptono,fandy.
total quality management.
yogyakarta:
andi,
2000.
Text.
Turabian Style
tjiptono,fandy.
total quality management.
yogyakarta:
andi,
2000.
Print.